Online Retail Insurance is an important consideration for any internet retail website and ecommerce business who are selling, importing and exporting products worldwide. Online Retail Insurance is a specialist package of covers which have been tailored specifically for ecommerce businesses.

What is online retail insurance?

The main element of risk that online retailers face is in relation to Products Liability insurance.  This covers the cost of compensating anyone who is injured by a faulty product that your online business designs, manufactures or supplies.

If you sell products online you will be held responsible for any damage or injury resulting from their use, even if you sell on Third Party social media websites such as Facebook, Instagram, Twitter and Pinterest, online marketplaces like EBay, Amazon, OnBuy, Etsy, NotOnTheHighStreet and finally online hosting platforms such as Shopify.

Even if you have not manufactured the items yourself, you could be held liable for a compensation claim if the product bears the name of your business or where the manufacturer cannot be traced.Whether you are selling products within the UK, USA or globally, online retail export supply chains can often be long and international. In addition, if you cannot identify whether or not the manufacturer has ceased trading, you can be held responsible for any of their products sold by your business.

Crendon Insurance can cover your goods sold worldwide through your business including to the USA & Canada, even when those goods are being sourced from the Far East including China.  We are also able to accommodate high hazard products such as Private Label Skincare, Cosmetics and Vitamin / Nutritional / Dietary Supplements.

We have designed bespoke online retail internet insurance packages including our Amazon Merchant FBA Retailer and EBay Sellers insurance programmes. We offer online business insurance quotes to cover online retailer insurancecargo insurance dropshipping and shipping insurancefulfilment centres and import insurance plus many other aspects of internet traders insurance.

 Online retail insurance standard cover

  • Products/Public Liability
  • Stock – cover available for goods stored at home as well as in Third Party storage locations / fulfilment warehouses

 Online retail insurance optional cover

  • Cyber Liability
  • Transit Insurance
  • Office or Warehouse Cover
  • Loss of Income
  • Employers Liability
  • Shipping / Cargo insurance

Activ8 – Your Total E-Commerce Solution


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Natalee Bennett
Tel: 0121 45 45 100

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